Privacy Policy

This policy applies to the following website: https://lulubelleandco.com/ Last update date: 2023-11-21

Protecting your privacy is of the utmost importance to https://lulubelleandco.com/, which is responsible for this site. This privacy policy aims to inform you about:

How your personal information is collected and processed. Personal information includes any information that could identify you. This includes your first and last name, age, postal address, email address, location, and IP address.
Your rights regarding this information.
Who is responsible for the processing of collected and processed personal information.
To whom this information is transmitted.
The site's policy on cookies.

Collection of Personal Information We collect the following personal information:

Name and First Name
Email address
Phone number
Mailing address
Payment information
- Credit card number
- Card expiration date
- Security code (CVV)
- Cardholder name
- Billing address
Accounts and preferences
- Username and password
- Language and design preferences
- Order or interaction history
- Responses to surveys and questionnaires
- Comments, testimonials, reviews
- Content downloaded or shared on the site (photos, videos, etc.)

Contact us for more information: info@lulubelleandco.com The personal information we collect is gathered through the collection methods described below, in the "Forms and Collection Methods" and subsequent sections.

Forms and Collection Methods Your personal information is collected through the following methods:

Online forms
- Registration or login forms
- Order or payment forms
- Surveys and questionnaires
- Contact or feedback form
- Subscription to newsletters or alerts
Cookies
- Session cookies
- Persistent cookies
- Third-party cookies
- Tracking cookies
- Supercookies
Web beacons (or spy pixels)
- Tracking pixels
- Conversion pixels
Server log analysis
- IP addresses
- Device and browser information
- Session activities
Web analysis tools
- Google Analytics
- Matomo (formerly Piwik)
- Adobe Analytics
- Other analysis platforms
HTML5 local storage
- Web storage (localStorage and sessionStorage)
- IndexedDB
APIs
- Geolocation API
- Media APIs (photos, videos, microphone)
- Integration APIs with third-party platforms (e.g., Facebook API for logins)
Browser plugins and extensions
- Social media integrations
- Share buttons
Browser fingerprint recognition devices
- Using unique browser features to identify it
Tracking technologies without cookies
- ETag (Entity Tag)
- HSTS (HTTP Strict Transport Security) supercookies
Captchas and human interaction tests
Social authentication modules
- Login via Facebook, Google, etc.
Canvas fingerprinting techniques
- Use graphics rendering to uniquely identify a device or browser.

- Websockets
  - Real-time connections between the client and the server.
- Offline Data Collection
  - QR code scanners
  - Events or fairs with paper registrations or surveys
We use the collected information for the following purposes:
- User Experience Improvement
  - Content personalization
  - User preference retention
  - Design adaptation based on user behaviors and preferences
- Marketing and Advertising
  - Targeted advertising
  - Customer segmentation
  - Retargeting or advertising remarketing
  - Sending marketing emails
  - Analysis of advertising campaign effectiveness
- E-commerce
  - Transaction processing
  - Product suggestions
  - Shopping cart management
- Customer Support
  - Assistance and after-sales service
  - Feedback and complaint management
  - Improvement of customer service through feedback
- Analysis and Reports
  - Website traffic analysis
  - Market studies
  - Sales forecasts and trends
- Security and Fraud
  - Fraud prevention
  - Detection of suspicious activities
  - Protection against DDoS attacks
- Product or Service Development
  - Identification of new market opportunities
  - A/B testing to improve products or services
  - Feature optimization
- Social Networks and Content
  - Content sharing on social media
  - Analysis of interactions on social networks
- Compliance and Regulation
  - Compliance with legal obligations
  - Response to authorities' requests
- Communication
  - Sending newsletters
  - Notifications and alerts
- Human Resources Management (for internal portals)
  - Employee management
  - Training and development
  - Performance evaluation
- Research and Development
  - Identification of market trends
  - Studies and research for new products or improvements
- Partnerships and Affiliations
  - Data sharing with partners to offer complementary services
  - Tracking conversions related to partnerships
- Other uses specific to your business or industry
Log Files and Cookies We collect certain information through log files and cookies. These files allow us to process statistics and traffic information, facilitate navigation, and improve the service for your convenience.

a. Description of Cookies Used by the Site
- Partnerships and Affiliations
  - IPv4 version
  - IPv6 version
- Browser Type
  - Browser name
  - Browser version
  - Browser language
  - Installed plugins and extensions
- Visited Pages
  - Visit duration
  - Navigation path on the site
  - Interactions on each page (clicks, scrolls, etc.)
- Device Information
  - Device type (desktop computer, mobile, tablet, etc.)
  - Operating system and version
  - Screen resolution
  - Type of connection (WiFi, 4G, etc.)
- Geolocation
  - Country
  - Region or State
  - City
  - Approximate latitude and longitude
- Visit or Interaction Timestamp
- Referrer Information (Source URL from which the user arrived)
- Search Engine Used and Search Terms
- Cookies and Unique Identifiers

Network Information
- Internet Service Provider (ISP)
- Connection speed
Specific Actions Taken
- Purchase
- Registration
- Content download
- Video viewing or audio listening

The use of such files allows us to achieve the following objectives:

User Experience Improvement
- Content personalization
- User preference retention
- Design adaptation based on user behaviors and preferences
Marketing and Advertising
- Targeted advertising
- Customer segmentation
- Retargeting or advertising remarketing
- Sending marketing emails
- Analysis of advertising campaign effectiveness
E-commerce
- Transaction processing
- Product suggestions
- Shopping cart management
Customer Support
- Assistance and after-sales service
- Feedback and complaint management
- Improvement of customer service through feedback
Analysis and Reports
- Website traffic analysis
- Market studies
- Sales forecasts and trends
Security and Fraud
- Fraud prevention
- Detection of suspicious activities
- Protection against DDoS attacks
Product or Service Development
- Identification of new market opportunities
- A/B testing to improve products or services
- Feature optimization
Social Networks and Content
- Content sharing on social media
- Analysis of interactions on social networks
Compliance and Regulation
- Compliance with legal obligations
- Response to authorities' requests
Communication
- Sending newsletters
- Notifications and alerts
Human Resources Management (for internal portals)
- Employee management
- Training and development
- Performance evaluation
Research and Development
- Identification of market trends
- Studies and research for new products or improvements
Partnerships and Affiliations
- Data sharing with partners to offer complementary services
- Tracking conversions related to partnerships
Other uses specific to your business or industry

While browsing the site, third-party cookies may be stored. Contact us for more information: info@lulubelleandco.com These sites have their own privacy policies and terms of use, which may differ from our site. We invite you to consult the privacy policies and terms of use of these sites.

b- Opposition to the Use of Cookies by the Site You can oppose the storage of these cookies by configuring your browser software. If you decide to disable cookies, you can continue browsing the site. However, any malfunction of the site caused by this manipulation cannot be considered our responsibility.

Sharing of Personal Information We commit not to sell or generally market the collected personal information to third parties. However, it is possible that we may share this information with third parties. Execution of Requests If you do not wish for your personal information to be shared with third parties, you can oppose it at the time of collection or at any time thereafter, as mentioned in the "Right to Object and Withdrawal" section.

Retention Period of Personal Information The person in charge of processing personal information will keep all collected personal information in the site's computer systems and under reasonable security conditions for as long as deemed necessary/reasonable. Contact us for more information:

Marie Brossard info@lulubelleandco.com Hosting of Personal Information Our site is hosted by: Shopify, headquartered at the following address:

The site is hosted by the company Shopify Inc, whose head office is located at 126 York St. Ottawa, ON K1N 5T5, Canada. The host can be contacted at the following phone number: +33 (0)2 43 49 75 52 The personal information we collect and process is transferred to the following country(ies):

Canada

Person in Charge of Processing Personal Information Marie Brossard Here is how he/she can usually be reached during business hours:

Phone: +1 514-838-0229 Email: info@lulubelleandco.com The person in charge of processing personal information is responsible for determining the purposes and means used for processing personal information.

Obligations of the Person in Charge of Processing Personal Information The person in charge of processing personal information undertakes to protect the collected personal information, not to transmit it to third parties without informing you, and to respect the purposes for which this information was collected. In addition, the person in charge of processing personal information undertakes to notify you in the event of rectification or deletion of personal information, unless this involves formalities, costs, or steps disproportionate to him/her.

In the event that the integrity, confidentiality, or security of your personal information is compromised, the person in charge of processing undertakes to inform you by any means.

Right to Object and Withdrawal You have the right to object to the processing of your personal information by the site ("right to object"). You also have the right to request that your personal information no longer appear, for example, on a mailing list ("right of withdrawal"). To object to the processing of your personal information or to request the withdrawal of your personal information, you must follow the following procedure: The user must send an email to info@lulubelleandco.com and make the request.

Right of Access, Rectification, and Deletion You can be informed, update, modify, or request the deletion of information about you by following the procedure outlined below: The user must send an email to info@lulubelleandco.com and make the request. If you have one, you have the right to request the deletion of your personal space by following the following procedure: The user must send an email to info@lulubelleandco.com and make the request.

Security The personal information we collect is stored in a secure environment. Those working for us are required to respect the confidentiality of your information. To ensure the security of your personal information, we use the following measures:

SSL Protocol (Secure Sockets Layer)
Identification by username and password
Two-factor authentication
Smart cards or physical security keys
Biometric recognition (fingerprints, facial recognition, etc.)
Hardware firewalls
Software firewalls
Regular scans
Automatic signature updates
Real-time protection
Regular software and system updates
Procedures in case of data breach
Strictly controlled access to sensitive data

We are committed to maintaining a high level of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, as no mechanism offers maximum security, some risk is always present when using the Internet to transmit information.

Privacy Policy Modification Condition This privacy policy can be consulted at any time at the current address. We reserve the right to modify it to ensure its compliance with current law. Therefore, you are invited to regularly consult this privacy policy to stay informed of the latest changes that may be made to it.

Acceptance of the Privacy Policy By browsing the site, you attest to having read and understood this privacy policy and accept its conditions, particularly regarding the collection and processing of your personal information, as well as the use of cookies.

Legislation We are committed to respecting the legislative provisions set out in:

Act modernizing legislative provisions relating to the protection of personal information, LQ 2021, c. 25
Private: Act respecting the protection of personal information in the private

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